20 January 2021

Our outpatient clinics will be predominantly virtual.

• We are maintaining outpatient activity wherever possible

• Clinicians will aim to call patients at the agreed time, but occasionally may call at a later time than stated

• Seeing patients virtually will protect wait times for urgent patients.

Please continue to refer via the NHS e-referral service:

• If there are no slots available, then refer using 'Defer to Provider'

• Some services will be changing to a referral assessment service, where the referral will be triaged before booking. The patient booking team will then contact patients with appointments.

• Continue to use the advice and guidance function of the e-referral service.

Return to GP news

Contact the team

Communications Unit
2nd floor central
250 Euston Road
London NW1 2PG

Media enquiries

Email: uclh.media@nhs.net
This inbox is monitored throughout the day and we respond to enquiries as soon as possible.

Out of hours

The normal working hours for the Communications Unit are Monday to Friday 9am – 5pm. The only media enquiries that will be answered outside of these working hours are urgent enquiries and those relating to major incidents. To access the out-of-hours service, call the switchboard on 020 3456 7890.