We will contact you to change your appointment to a telephone or video appointment or to inform you if we need to reschedule or postpone your planned visit.

If you need to rearrange your appointment, please phone the number listed on your appointment letter to let us know.

Some clinics may be able to offer you a video consultation. If you’ve been offered a video clinic, please visit our outpatient video clinics page for more information.

Information alert

As part of the drive to reduce elective waiting lists, NHS trusts are now proactively contacting patients who have been  waiting over 40 weeks*, and do not have an appointment date, to consider their options to see if they could be seen sooner at a different hospital. (*some clinical exclusions apply).

Eligible patients will be contacted directly by the NHS trust or independent sector provider they are currently under the care of. 

Please do not contact your GP practice or NHS hospital proactively regarding this offer.

Eligible patients will be provided with more information in regards to the process when they are invited to consider their options.