Our staff rate UCLH number one trust in England to work for

Our staff have rated UCLH the top trust in England to work for, improving on our ranking from last year when we were third best in England and top in London.

In the most recent NHS staff survey, some 75 per cent of our staff said they ‘agree’ or ‘strongly agree’ with the statement: ‘I would recommend my organisation as a place to work.” Analysis of the survey results by the Health Service Journal (HSJ) showed that UCLH got the highest score on this question of all acute and acute/community trusts in England.

Staff were also very positive about the care we provide for our patients, with 85 per cent saying they would be happy for a friend or relative to be treated here, compared to 61 per cent (average) for other acute trusts.


Kristina Goh (pictured), who has been a midwife at UCLH for two years, said: “UCLH is a great place to work. I feel really well supported by the team here and have made great friends. UCLH has also given me new opportunities, such as allowing me time off to study for my Master’s degree.”

Chief executive David Probert said: “Last year, we were named best London trust to work for. This year, we’ve surpassed that to be named the best trust to work for in the whole of England. This is an incredible achievement and the credit for it must go to everyone in this organisation, as great leadership is something that’s only possible when we all work together.”

“At UCLH, we have a real ‘OneTeam’ ethos, and our values – safety, kindness, teamwork and improving – are central to the way we work. This accolade shows that, at UCLH, we live those values every day.”

The NHS Staff Survey is a chance to learn more about what we’re getting right, and where we need to improve.

Over the coming year and beyond we’ll be continuing our efforts to improve the experience of working at UCLH for our staff. One recent example of this is our campaign to discourage violence and aggression directed at our staff from patients and visitors, and to encourage kindness, which is one of the UCLH values. As well as a poster campaign featuring our staff, the project also involves increasing the level of training, to help prevent and mitigate incidents of violence and aggression.