We recognise that being diagnosed with cancer can be a difficult time for you and those close to you. As a designated centre for urological cancer we provide expert medical and nursing care, but we also have a number of support services that will provide you, and your family, with information, advice and support during this difficult time.

On the ground floor of the University College Hospital Macmillan Cancer Centre, you’ll find the Macmillan Support and Information Service (MSIS).

Here the experienced team of NHS staff and trained volunteers provide emotional support, information and practical advice, whether you’re a UCLH patient, family member, friend or carer. They offer welfare and benefits advice, so that you’ll be able to claim the financial support you’re entitled to. This can be through a referral or in the walk in service. Sometimes people need more specialist psychological support and we can refer you to a clinical psychologist if needed.

The living room is a calm and relaxing area where you can speak to our helpful staff, meet other people or simply gather your thoughts. The staff and volunteers are here to listen and offer individual, emotional support whatever your circumstances. Please feel free to drop in to talk to someone, have a cup of tea, pick up some free resources or book onto one of our classes.

You’re also welcome to join our programme of activities aimed at helping to manage your emotional wellbeing and physical symptoms. Group activities include creative art, creative word, relaxation and yoga (pre-booking is often required for the group sessions). Complementary therapies are also available including massage, aromatherapy, reflexology and Reiki. We also run a wig service wig service to all patients treated at UCLH who have experienced hair loss as a result of their condition or treatment.

For further information, see the Macmillan Support and Information Service