Critical care incorporates general adult intensive care, high-dependency, the Post-Anaesthetic Care Unit (PACU), critical care outreach and the Critical Care Follow-up Clinic.
The Critical Care Unit has 35 beds on the third floor of the tower at University College Hospital, 10 beds on the first floor of the Grafton Way Building (opening soon) and nine beds on the first floor of the Westmoreland Street site. All of these beds are managed and staffed by the same large multidisciplinary team. All care is consultant-led.
There is also a critical care unit at the National Hospital for Neurosurgery and Neurology.
There are currently 27 critical care consultants, who together provide 24-hour cover for the University College Hospital and Westmoreland Street critical care units. There are strong links with University College London: five consultants have joint appointments and we have three professors amongst our consultant team. Critical care, along with anaesthesia, is one of the main themes in the UCLH Comprehensive Biomedical Research Centre; it is the only one in the country to have this theme.
The critical care outreach service is available 24/7. It is led by a nurse consultant and includes a Patient Emergency Response and Resuscitation Team (PERRT) that provides prompt, skilled support for all staff across the hospital caring for at-risk and deteriorating patients. It also follows-up patients discharged from the Critical Care Unit, in order to optimise their recovery. The service reduces cardiac arrests, the morbidity, mortality and hospital stay of high-risk patients.
The Critical Care Follow-up Clinic is consultant-led, but the patient is also seen by a clinical nurse specialist and has the opportunity to be seen by the unit’s clinical psychologist. All patients who have been discharged from hospital, and were in critical care for three or more days, are routinely invited to book an appointment.
The UCLH Critical Care Unit is one of the largest units in the country, providing a high standard of care for over 3000 patients per year. National intensive care audits have shown that our survival rates are among the highest in the country.
- The unit is supported by a multi-denominational chaplaincy department.
- A clinical psychologist is available via appointment to support patients and relatives.
- There is a relatives’ room on the unit for daytime use and evenings up to 22:00. Advice is available for relatives regarding local accommodation if required.
- Patients are supported by our extensive multidisciplinary team including doctors, nurses, physiotherapists, pharmacists, a dietician and other members for the team.
- On leaving critical care patients will be referred to one of our specialist wards.
- The critical care outreach service routinely follows up patients who have been on the unit for two or more days and have recently moved to the wards.
- Patients who have stayed on the unit for three or more days will be invited to attend the critical care follow-up clinic. However, any critical care patient may have an appointment should they wish to have one.
Are you a former patient (or a relative or carer) of the critical care department at UCLH?
We want to provide high quality patient care and are keen to get feedback from patients about their experience so that they can tell us what we have done well and what we could do better
The critical care department has set up a group of former critical care patients, their families and staff. The aim of the group is to share experiences and build a better understanding to ensure that we provide top quality patient care and patient experience. The group will represent the ‘patient voice’ for key decisions made about the department and how it is run.
We hold about four meetings per year. The group is called UPAG (University College Hospital critical care patient advisory group).
We have also set up a a support group for former critical care patients and their families which you are welcome to join.
If you would like to join the UPAG and share your views with us we would be delighted to hear from you. Alternatively you may just wish to come for the support element of the group. Contact Wendy Harris, Clinical Nurse Specialist for Critical Care follow up at email@example.com or Sue Row, General Manager for Critical care at firstname.lastname@example.org for more information.
Other referral information
Access to patient results
The GP is sent a copy of the discharge letter once a patient is transferred out of Critical Care. This contains a summary of patient care whilst on the unit.
The unit is a general medical and surgical critical care unit. Tertiary referrals are received from other critical care, intensive care and high-dependency units across the country. The staff within the unit are specially skilled in advanced respiratory medicine and it is a regional referral centre for Thrombotic thrombocytopenic purpura (TTP), which is a rare disorder of the blood coagulation system. The unit is also a national, and international, referral centre for tropical diseases due to its links with The Hospital for Tropical Diseases.
Critical Care Unit
3rd floor tower
University College Hospital
235 Euston Road
London NW1 2BU