Transport services

A scheme that allows patients to claim back the cost of their travel to and from the hospital if they are on a low income or receive certain benefits. Click here. 

Patients must be referred by a GP or other health professional and must receive one of the qualifying benefits or allowances or meet the criteria for the NHS Low Income Scheme.

The scheme covers the cost of public transport or mileage allowance for private vehicles, plus parking and toll charges.

Patients can claim a refund at the hospital or clinic where they had their appointment, or by post within 3 months of their appointment.

A scheme that provides subsidised door-to-door transport for people who have a serious mobility impairment and difficulty in using public transport. Click here. 

Applicants must live in a London borough and must have a permanent or long-term disability or illness that seriously affects their ability to travel.

The scheme offers a fixed subsidy for each trip, which varies depending on the time of day and distance travelled. The user pays the remainder of the fare.

Applicants can request an application form from their local borough or download it from the website. The processing time may vary depending on the borough.

A free travel card for older and disabled people in London that offers free or discounted travel on public transport across the Transport for London network and some National Rail services. Click here. 

Applicants must live in a London borough and must meet the age requirement or have an eligible disability.

The scheme is free for the users, but they may need to pay a fee to replace a lost, stolen, damaged or faulty pass.

Applicants can apply online or by post to London Councils or contact their local borough for more information. The processing time may vary depending on the borough.

A service that provides flexible and accessible transport solutions for people who have difficulties using public transport, such as door-to-door transport and trips to shopping centres. Click here.

Eligibility criteria may vary depending on the local scheme, but generally, they are aimed at older people, people with disabilities, people living in rural areas, or socially isolated people.

The cost of the service may vary depending on the local scheme, but generally, they are affordable and subsidised by the local authority or other funders.

Users can contact their local scheme to find out how to register and book a journey. The availability of the service may vary depending on the local scheme.

A charity that provides information, advice and advocacy for disabled and older people who want to use public transport in London. Click here. 

Anyone who needs support or guidance to access public transport in London can use the service.

The service is free for the users, but they may need to pay for their own travel costs.

Users can call, email, or visit the website to get information, advice, or advocacy. The service is available Monday to Friday, 10:00 to 16:00.

A charity that provides high quality, safe, friendly, accessible, and affordable transport in local communities, such as minibuses for community groups, transport for children with special educational needs and disability, and door-to-door services for older and disabled people. Click here. 

Eligibility criteria may vary depending on the service, but generally, they are aimed at people who struggle with mainstream transport or have unmet transport needs.

The cost of the service may vary depending on the service, but generally, they are affordable and subsidised by the local authority or other funders.

Users can contact the service provider in their area to find out how to register and book a journey. The availability of the service may vary depending on the service provider.

A scheme that allows patients to claim a refund of reasonable travel costs if they are referred to a hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist, or another primary care health professional. Click here. 

Patients must meet the same eligibility criteria as the Financial Reimbursement of Patients Travel Costs scheme.

The scheme covers the same costs as the Financial Reimbursement of Patients Travel Costs scheme.

Patients can claim a refund in the same way as the Financial Reimbursement of Patients Travel Costs scheme.

A national charity that represents and supports providers of community transport, and offers training, resources, publications, advice, events, consultancy, and project support on voluntary, community, and accessible transport Click here. 

Anyone interested in or involved in community transport can join the association as a member or access its services.

The cost of the membership or the services may vary depending on the type and level of support required.

Users can contact the association by phone, email or online to find out more about its membership or services. The association operates across the UK.