Staff have open access to the Staff Psychological and Welfare Service, a team of psychologists, counsellors, and a legally trained welfare adviser. This confidential service is here to support staff with their mental wellbeing, emotional and practical needs in order to keep psychologically healthy at work and be supported to provide top quality patient care. An overview of what the service provides is set out below.
Psychology / Counselling Services
Counsellors and psychologists offer:
- Assessment and treatment for mental health conditions and support with personal and work related issues
- A range of therapeutic options including Cognitive Behavioural Therapy
- Advice on managing psychological conditions at work
- Managing stress workshops and one – to one follow ups
Welfare advice is about practical steps in the context of relevant rights and obligations.
- Advice is offered on problems such as financial difficulties, employment concerns, housing disputes, relationships (separating or divorcing), and consumer issues.
- The service runs regular pre retirement seminars to prepare for retirement
Support for teams
The ward / team’s needs will be discussed with the relevant manager and help can be provided for example with:
Coping with change and effects of stress
- Facilitation of consultation / staff support groups
- Support following incidents at work
- Conciliation and mediation
Accessing the service
Staff can self-refer to the service, or can be referred through Occupational Health or by recommendation from their line manager. There is an initial triage service staffed by a clinical professional to talk through options and arrange the most appropriate consultation.